We are always extremely busy first thing in the morning and receive a high volume of phone calls. To try and help alleviate the pressure we kindly ask that if you are ringing for test results that you leave it until later in the day. Our phone lines are available from 08:00 to 18:30 Monday to Friday.
Test results should be requested in the afternoon to ensure the doctor has had time to view them and advise staff if they are normal, if they need repeating , medication issued or any other action taking.
Results can also be requested by emailng the practice WICCG.Gatekeeperfirstname.lastname@example.org (see entry regarding Email Service under 'further information').
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.